Welcome to A Bright Clean Service Ltd.! These Terms and Conditions (hereinafter referred to as “Conditions”) govern your use of our website, whether you’re just browsing or a registered user. Please review these Conditions carefully before accessing or using our website. By accessing or browsing this website, you agree to be bound by these Conditions. If you do not agree with any part of these Conditions, please refrain from accessing or using our website.

DEFINITIONS

In these Conditions:

• “Conditions” refers to these terms and conditions.
• “Intellectual Property Rights” encompass patents, copyrights, trademarks, trade names, domain names, and any other intellectual property rights.
• “Personal Information” denotes any personal data provided by you upon registering with the website.
• “we,” “us,” or “our” refers to A Bright Clean Service Ltd.
• “You” signifies the person, firm, company, or organisation utilising the website.

ACCESSING THE WEBSITE

Access to the Website is granted on a temporary basis. We reserve the right to withdraw or modify the service provided on the Website without prior notice. We shall not be held liable if the Website becomes unavailable for any reason or period.

At times, we may limit access to certain sections of the Website or the entire Website to registered users. Should you choose to register, you will be provided with a user identification code or password. Please treat this information as confidential and do not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if we believe you have failed to comply with these Conditions.

You are responsible for ensuring that you have the necessary arrangements in place to access the Website. Additionally, you are responsible for ensuring that all individuals who access the Website through your internet connection are aware of and comply with these Conditions.

INFORMATION ABOUT YOU AND YOUR VISITS TO THE WEBSITE

Any Personal Information provided by you will be handled in strict accordance with our Privacy Policy. By using the Website, you consent to the processing of your Personal Information, and you warrant that all data provided by you is accurate.

ACCEPTABLE USE

You can only use the Website for any reason. You must not use the Website:

• In any manner that violates any applicable local, national, or international laws or regulations.
• To harm or attempt to harm minors.
• To transmit any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send, or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• To use or reuse any material that may infringe upon our Intellectual Property Rights.
• To send, knowingly receive, upload, download, use, or reuse any material that does not comply with our Content Standards.

RELIANCE ON INFORMATION POSTED

The content posted on our website is intended for informational purposes only and should not be considered professional advice. We do not accept any liability for reliance placed on such materials by any visitor to the website or by anyone who may be informed of any of its contents.

WEBSITE CHANGES REGULARLY

We strive to keep our website updated regularly and may change the content at any time without prior notice. We may also suspend access to the website or close it indefinitely. While we endeavor to provide accurate and timely information, please note that any material on the website may become outdated, and we are not obligated to update such material.

INTELLECTUAL PROPERTY RIGHTS

We own or hold the necessary licenses for all Intellectual Property Rights related to the website and its content. You acknowledge and agree that all Intellectual Property Rights in the material or content provided on the website shall remain vested in A Bright Clean Service Ltd. You are authorised to use the website and its content only as expressly permitted by us.

You may print or download extracts of any page(s) from the website for your reference. However, you must not modify the copies of any materials you have printed or downloaded, and you must not use any illustrations, photographs, video, audio sequences, or graphics separately from the accompanying text. Please acknowledge our status (and that of any identified contributors) as the authors of the material on the website.

Commercial use of any part of the materials on the website is prohibited without obtaining a license from us or our licensors. Any unauthorised use of the website or its content may result in the termination of your right to use the website and legal action.

SUSPENSION AND TERMINATION

We reserve the right to determine, at our discretion, whether there has been a breach of these Conditions through your use of the website. Any breach of these Conditions may result in immediate, temporary, or permanent withdrawal of your right to use the website, removal of any posted material, issuance of a warning, legal proceedings, or disclosure of information to law enforcement authorities as deemed necessary.

OUR LIABILITY

The material displayed on the website is provided without any guarantees, conditions, or warranties as to its accuracy. We shall not be liable to you for any losses or damages related to your use of the website, including but not limited to loss of income, revenue, business, profits, contracts, anticipated savings, data, goodwill, or wasted management or office time.

However, nothing in these Conditions shall limit or exclude our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

VIRUSES, HACKING, AND OTHER OFFENCES

You must not misuse the website by introducing viruses, trojans, worms, logic bombs, or any other material that is malicious or harmful. You must not attempt to gain unauthorised access to the website or any connected server or database. Any breach of this provision may constitute a criminal offense, and we will cooperate with law enforcement authorities in such cases.

We shall not be liable for any loss or damage caused by viruses, hacking, or other technologically harmful material that may infect your computer equipment or data due to your use of the website or any linked websites.

LINKING TO THE WEBSITE

At A Bright Clean Service Ltd., we welcome links to our home page! However, we kindly ask that you do so in a manner that aligns with our values and respects our business identity. Here’s how:

• Compliance:

  Ensure that your linking practices adhere to these Conditions, refraining from infringing on our or any other party’s Intellectual Property Rights, and avoiding any actions that could tarnish our reputation or exploit it unfairly.

• Association:

  While linking, please refrain from suggesting any form of association, approval, or endorsement on our part if none exists.

• Ownership:

  Only establish links from websites that you own to maintain transparency and integrity.

• Framing:

  Our website should not be framed within any other site, preserving the user experience and the integrity of our platform. We retain the right to withdraw linking permissions without prior notice.

• Content Standards:

  The website from which you link must comply with our content standards and acceptable use paragraphs in all respects.

If you have intentions beyond those outlined above and wish to utilise material from our website in different ways, please reach out to us, and we’ll be happy to address your request.

LINKS FROM THE WEBSITE

Occasionally, our website may contain links to third-party sites and resources for your convenience. However, it’s essential to note that we have no control over the content of these sites or resources. While we strive to provide valuable information, we cannot be held responsible for any loss or damage resulting from your use of these external links.

SEVERANCE

Should any part of these Conditions be deemed unlawful, void, or unenforceable, it will be considered separate from the remaining provisions and will not affect their validity or enforceability.

WAIVER

Our failure to exercise any right or privilege under these Conditions, or any delay in doing so, does not constitute a waiver. A waiver by us of any breach of these Conditions does not exempt us from enforcing that provision in the future.

GOVERNING LAW

In the rare event that disputes cannot be resolved informally and result in court proceedings, both parties agree that these Conditions shall be governed by and interpreted by Scots law. Any court proceedings will exclusively take place in the UK courts.

ENTIRE AGREEMENT

These Conditions represent the entirety of our understanding regarding the subject matter and govern our relationship with you. By accepting these Conditions, you confirm that you have not relied on any prior representations or communications.

CHANGES TO THE CONDITIONS

We reserve the right to revise these Conditions at any time by updating this page. It’s your responsibility to stay informed about any changes, as they are legally binding. Some provisions may also be superseded by notices or provisions published elsewhere on our website.

YOUR CONCERNS

If you have any concerns about material appearing on our website, please don’t hesitate to reach out to us. Your feedback is valuable to us, and we’re here to address any questions or issues you may have.

RETURN POLICY

At A Bright Clean Service Ltd., we strive for excellence in our commercial cleaning services. However, we understand that there may be instances where you may need to address concerns or seek adjustments. Our Return Policy is designed to provide clarity and transparency regarding the process.

1. Service Satisfaction

We prioritise your satisfaction with our cleaning services. If you are dissatisfied with any aspect of the service provided, please notify us within 24 hours of the completion of the cleaning job. We will promptly address your concerns and work towards finding a satisfactory resolution.

2. Adjustment Requests

Should you require adjustments or modifications to the cleaning service provided, please communicate your requirements to us. We are committed to accommodating your needs and preferences to the best of our ability.

4. Cancellation Policy

If you need to cancel or reschedule a cleaning appointment, we kindly ask for at least 48 hours’ notice. Failure to provide sufficient notice may result in a cancellation fee. However, we understand that unforeseen circumstances may arise, and we will work with you to find a suitable solution.

5. Refunds

Refunds may be provided in exceptional circumstances and are subject to review on a case-by-case basis. We aim to ensure fair and equitable resolutions for all parties involved.

6. Communication

Effective communication is key to resolving any issues or concerns regarding our cleaning services. We encourage open dialogue and welcome feedback from our clients. Please do not hesitate to reach out to us with any questions, comments, or suggestions.

7. Contact Us

If you have any questions or require assistance regarding our Return Policy or any aspect of our commercial cleaning services, please contact us. Our dedicated team is here to assist you and ensure your complete satisfaction.

CONTRACT BREAKING POLICIES

At A Bright Clean Service Ltd., our service agreements operate under a legally binding framework designed to ensure clarity, fairness, and mutual benefit. In adherence to these principles, here’s an in-depth overview of our contract termination policies:

1. Duration and Early Termination: Our standard service agreements typically span 12 months, reflecting our commitment to fostering enduring partnerships and delivering consistent, high-quality service. In the event of early termination by the client, whether due to unforeseen circumstances or evolving needs, it’s imperative to acknowledge that contractual obligations persist. As such, the client remains responsible for the full financial commitment outlined in the contract, covering the remaining duration of the agreed-upon term.
2. Upfront Payment Advantages: Recognising the value of commitment and upfront investment, we extend a favorable incentive to clients who choose to settle the entire 12-month fee in advance. By opting for this payment structure, clients benefit from a 10% discount on the total contract amount, reflecting our appreciation for their trust and commitment to our services.

In addition to these contractual provisions, it’s essential to consider legal parameters and industry standards that underpin our service agreements. As articulated in established legal frameworks and industry guidelines, including the relevant laws mentioned above, our contracts uphold fundamental principles such as offer and acceptance, consideration, legality, and capacity. These elements collectively ensure the validity and enforceability of our agreements, safeguarding the interests of both parties involved.

At A Bright Clean Service Ltd., we prioritise transparency, integrity, and compliance with legal requirements in all our contractual dealings. We are committed to fostering open communication channels and providing comprehensive guidance to our clients, empowering them to make informed decisions and navigate contractual obligations effectively.

Should you require further clarification or assistance regarding our contract terms or legal considerations, our dedicated team is readily available to address your queries and offer personalised support. Your satisfaction and peace of mind are paramount to us, and we remain steadfast in our commitment to delivering exceptional service and upholding the highest standards of professionalism.

Thank you for choosing A Bright Clean Service Ltd. We appreciate the opportunity to serve you and look forward to exceeding your expectations with our professional cleaning solutions.